![]() ![]() Item Condition and Packaging: To qualify for a return, the item must: ![]() Please note that all return shipping costs are the responsibility of the customer, unless it's a faulty product. Once we receive the RMA at our facility, please allow approximately 7-10 business days for your return or exchange to be processed. When returning an item for an exchange, please ensure that the returned item is received by HealthySprout before a replacement is shipped out. The email address used to place the order.In your email, kindly include the following information to ensure a smooth processing of your request: Please send an email to to request the RMA. Process: To initiate a return, you need to obtain a Returned Merchandise Authorization (RMA) by contacting our support team. Please note that a product can only be deemed defective by HealthySprout Technical Support or the manufacturer directly.Some brands do not have return policy Returns for non-defective printers and accessories are subject to a restocking fee between 15% to 25%, depending on the brand or manufacturer's terms. Returns will not be accepted after 30 days from receipt. If you receive a faulty item, you can request a return or exchange within 30 days of receipt. Therefore, we have created a robust and professional policy to ensure a smooth process for our valued customers.Įligibility and Timeframe: Every product purchased at HealthySprout is eligible for a 30-day return policy, unless otherwise noted. We understand that there may be instances where a return, refund, or cancellation is necessary. Our Commitment: At HealthySprout, we value your satisfaction and aim to provide an exceptional customer experience. Returns, Refund and Cancellation Policy for HealthySprout LLC: Warranty of Iluminar ReflectorĪll ILUMINAR Reflectors are covered by a one (1) year warranty, please refer to packaging for the specific warranty length. If the light does not split the initial canopy layers at the top – you stand to lose yields in the branched canopies below – this is where the vertical 'inter-canopy' lighting comes in. Taller plants with more branched canopies have very different lighting requirements for shorter larger canopy plants. If you can't have a lot of shorter plants, the only way to grow is. ILUMINAR Lighting is working to develop and deliver new solutions, including those based on old ideas, in order to push the production limits of your garden further than you thought possible. The new legislation limits plant counts per garden in some areas and has forced growers into a new direction. Iluminar has been dedicated to bringing back vertical DE lighting. With the opening of indoor vertical farms, vertical is back at the forefront of farmers' thinking, and the latest frontier is the re-engineering of conventional concepts. ![]()
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